What should I do if I forget my password or MPIN?
  • Open the Eplayment app. Make sure you have your Recovery Codes with you.
  • Press Forgot Password or Forgot MPIN.
  • Read the instructions.
  • Enter your registered mobile number.
  • Enter the OTP code we send to your registered mobile number.
  • Enter one of your Recovery Codes.
  • Enter your new password or MPIN and confirm.
  • If you are unable to do the above process, you may contact Help & Support at [email protected]

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